Privacy Policy, Refund & Terms
Last Updated: 04-04-2026
1. Privacy Policy
We value your privacy and are committed to protecting your personal information.
Information We Collect
We may collect your name, phone number, email address, shipping address, and payment details when you place an order.
How We Use Your Information
- To process and deliver your orders
- To communicate order updates
- To improve our services
- To prevent fraud and ensure security
Payment Security
All online payments are processed securely through trusted payment gateways. We do not store your complete payment details.
Information Sharing
We do not sell or rent your personal information. Your data may be shared only with delivery partners for order fulfillment.
Data Protection
We take appropriate measures to protect your personal data from unauthorized access.
2. Refund & Cancellation Policy
Order Cancellation
Orders can only be cancelled before they are shipped. Once shipped, cancellation is not allowed.
Cash on Delivery (COD)
For Cash on Delivery orders, a mandatory advance payment of â‚ą90 is required.
- This â‚ą90 is a confirmation and processing fee.
- This amount is non-refundable under any circumstances.
Refund Policy
- Full refunds are applicable only for prepaid orders if cancelled before shipping.
- No refund will be provided for COD advance payments (â‚ą90).
- No refund will be provided after delivery unless the product is damaged or defective.
Damaged or Defective Products
If you receive a damaged or defective item, contact us within 48 hours of delivery with proof (images or video).
Refund Processing
Approved refunds will be processed within 5–7 business days.
3. Terms & Conditions
Acceptance of Terms
By using this website, you agree to follow these terms and conditions.
User Responsibilities
- Provide accurate and complete information
- Do not misuse the website or services
- Avoid fraudulent activities
Payment Terms
- Full payment is required for prepaid orders.
- COD orders require a non-refundable advance of â‚ą90.
Prohibited Activities
- Using fake details or identities
- Refusing delivery repeatedly
- Misusing Cash on Delivery services
Account & Order Actions
We reserve the right to cancel orders or restrict access to users who violate our policies.
Limitation of Liability
We are not responsible for any indirect or incidental damages arising from the use of our services.
Governing Law
These terms are governed by the laws of India.
4. Contact Information
Email: lofticfootballstore@gmail.com
Phone: 94462 57561
Alternate Phone: 8943511090
If you have any questions regarding our policies, feel free to contact us.